Analytical activities (AS-IS assessments/ TO-BE concepts)
Based on customer needs, we carry out assessments of the state of individual parts of the IT environment, focusing both on operational efficiency and compliance with established or required practices, for example in the area of cyber security (ZoKB, NIS2, ISO27k). Following the findings, we are ready to define TO-BE concepts and propose both immediate and reactive measures as well as long-term systemic ones. According to the customer’s wishes, we are also ready to prepare TCO or ROI analysis.
Interoperability Tests
Through laboratory tests, we are ready to simulate and verify the operating models of both proposed and operating technologies. We are confident that through this approach we are able to provide the customer with a smoother and more seamless implementation of changes
Consultancy - design of network and security infrastructure
ComSource is a company made up of certified professionals with hands-on experience. We are ready to design and consult our customers on new infrastructure units as well as modifications in the operating environment, independently of the technology manufacturers and always taking into account economic and operational efficiency. We recognize very well when it is necessary to use a strong, long-term and competent manufacturer and when, on the contrary, to use other effective and significantly more flexible tools or solutions on the market. We are ready to consult on operational infrastructure models, design both process and technology automation and achieve higher satisfaction of operational teams and their management. We have extensive experience in virtualization, big data and data processing. Different views of the same environment will give us a broader and more accurate picture of operations.
Training in the Operation of Technologies
ComSource customers have the opportunity to benefit from the experience of our staff. We are ready not only to supply and install the technologies we offer, but also to provide long-term strategic consulting. We are ready to train the operations team and help with the setup of the approach and methodology to solve operational problems.
Transfer of Know-How through Professional Training
Through the concept of CS Academy courses, we are ready to cooperate on a long-term basis on the development of customers’ operational teams, both in the form of one-off issue training and systematically as part of a training or development plan.
Long-term Strategic Cooperation
We are convinced that long-term and strategic cooperation with our customers, both in the field of operational support and the development and sustainability of ICT technologies, is the only right way to go. Only such cooperation brings maximum efficiency and benefits to the customer and end user. ComSource is ready to assist and provide consulting, mentoring, development or directly outsourcing services for strategic roles in our customers’ IT departments. We are happy to bring a piece of our experience and professionalism.
Operational support, SLA, Outsourcing of Infrastructure Operation
ComSource is a specialized company that focuses on providing analytical, consulting and training services in the areas of IT infrastructure and cybersecurity. Based on customer needs, we conduct assessments of the health of different parts of the IT environment to improve operational efficiency and ensure compliance with prescribed standards such as ZoKB, NIS2 and ISO27k.
After analyzing the findings, we are able to define TO-BE concepts that include not only immediate and reactive measures, but also long-term system solutions. Furthermore, we perform interoperability tests where we simulate and validate the operational models of proposed and in-service technologies, ensuring a smoother implementation of changes.
Our certified experts offer consulting services for network and security infrastructure design. Regardless of the technology manufacturer, we focus on cost and operational efficiency, allowing us to select the best possible solution for each customer. We can advise on process and technology automation, increasing the satisfaction of operations teams and their management.
We also offer technology operations training where we provide long-term strategic advice and help set up methodologies to solve operational issues. In the form of professional training through our CS Academy, we have a long-standing commitment to the development of our customers’ operations teams.